Shipping policy
Shipping Policy
Last Updated: [3/03/2026]
At VOLCA, we aim to deliver your orders quickly and efficiently across India.
1. Order Processing Time
All orders are processed within 1–2 business days after confirmation.
Orders are not processed or shipped on Sundays or public holidays.
Once your order is shipped, you will receive tracking details.
2. Delivery Time (Within India)
Estimated delivery time is 5–7 business days from the date of dispatch.
Delivery times may vary depending on your location and courier service availability.
3. Shipping Charges
We offer FREE shipping on all orders across India.
There are no hidden shipping fees.
4. Cash on Delivery (COD)
We offer Cash on Delivery (COD) service across eligible locations in India.
Important COD Policy:
Customers who refuse to accept a confirmed COD order without valid reason may be restricted from placing COD orders in the future.
VOLCA reserves the right to disable COD option for customers who repeatedly refuse deliveries.
This policy helps us maintain fair service for all customers.
5. Order Tracking
Once your order is shipped, tracking details will be shared via:
📧 Email (if applicable)
Customers can use the tracking information to monitor delivery status in real time.
6. Delivery Delays
While we strive to deliver within the estimated time, delays may occur due to:
• High order volumes
• Festivals or national holidays
• Courier partner delays
• Weather conditions or unforeseen circumstances
VOLCA is not liable for delays caused by courier services, but we will always assist you in tracking your order.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
VOLCA is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
To know more contact us :
📧 hello@volca.in
🌐 https://volca.in/pages/contact-us