Terms of service

1. Business Information

VOLCA is operated by an individual seller based in Kerala, India. By using this website, you agree to comply with all applicable laws and regulations.

2. Acceptance of Terms

By accessing our website and placing an order, you confirm that:

• You are at least 16 years old

• You are providing accurate and complete information

• You agree to be bound by these Terms & Conditions.

If you do not agree, please do not use our website.

3. Products & Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However:

• We reserve the right to correct any errors in pricing or product information without prior notice

• We reserve the right to cancel any order due to pricing errors, stock unavailability, or technical issues

• Prices may be changed at any time without notice

In case of order cancellation, a full refund (if paid) will be processed.

4. Orders & Payment

Orders are confirmed only after successful payment confirmation (except Cash on Delivery orders).

We reserve the right to:

• Cancel suspicious or fraudulent orders

• Refuse service to anyone at our discretion

Limit or block Cash on Delivery (COD) access for customers who refuse confirmed COD orders.

5. Shipping & Delivery

Delivery timelines are estimates and may vary depending on location and courier services.

VOLCA is not responsible for delays caused by:

• Courier companies

• Natural events

• High-demand periods

• Incorrect address provided by the customer

Customers are responsible for providing accurate shipping information.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

By placing an order, you agree to the conditions mentioned in that policy.

7. Limitation of Liability

VOLCA shall not be liable for:

• Indirect or incidental damages

• Losses resulting from misuse of products

• Delays beyond our control

All products should be used according to instructions.

8. Intellectual Property

All content on this website, including:

• Logo

• Text

• Images

• Graphics

are the property of VOLCA and may not be copied, reproduced, or used without permission.

9. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of courts located in Thiruvananthapuram, Kerala.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website after changes constitutes acceptance of the updated terms.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact us through:

📧 Email: [Hello@volca.in]

🌐 Contact Page: [https://volca.in/pages/contact-us]